Privacy Notice
Welcome to the website operated by IronFlight.ai (“we,” “us,” or “our”). IronFlight.ai provides (a) a platform through its website at ironflight.ai and attendant mobile applications (collectively, with any new features and applications, the “Platform”) and the IronFlight.ai Community and related services (collectively, with the Platform, the “IronFlight.ai Services”).
This Privacy Notice (the “Notice”) describes and governs how we collect, use, share, and protect information collected in the context of our Services. Before you use or submit any information through or in connection with the Services, please carefully review this Notice. By using any part of the Services, you acknowledge the collection, use, and disclosure of your information as outlined in this Notice. To the extent allowed by law, the English version of this Notice is binding and its translations in other languages are for convenience only; in case of discrepancies between the English version of this Notice and its translations, the English version shall prevail.
INFORMATION WE COLLECT
As further described below, when you use or otherwise access the Services, we collect information in multiple ways, including when you provide information directly to us, and when we passively collect information from your browser or device (e.g., by logging how you interact with our Services).
Communications to IronFlight.ai:
If you have questions about how IronFlight.ai handles your Personal Information you may contact us via a contact form, email, by chat services or by other means (for example, with questions about our Services, for customer support, or to let us know your ideas for new products or modifications to existing products).
We may engage vendors to provide certain interactive features on our Platform. Your use of these interactive features is voluntary, and we may retain the information that you submit through these features. For example, we may offer an interactive chat feature on the Platform for customer service purposes. When you participate in the interactive chat, the contents of the chat may be captured and kept as a transcript. By using these features, you understand that our vendors may process the information obtained through the feature to provide the service on our behalf. We also may combine information obtained through these features with information that we have about you.
We would ask that you take care not to send financial information or other sensitive personal data to us through our chat services or other means, unless we ask you specifically for that data as part of providing our Service to you. When you provide such information to us directly, you consent to the processing of this data by IronFlight.ai and/or our service providers. While you are under no obligation to provide us with such information, should you choose to withhold such information, we may not be able to provide you with some or all of the Services.
Information relating to other parties:
You can choose to provide us with information relating to other parties. If you decide to do that, we give you the option to either add information to our Platform or to provide us access to information stored in your email and mobile device’s address books, such as names, email addresses, or phone numbers of your contacts (collectively, “Third-Party Data”).
If you use any feature of the Services that allows you to communicate with other parties, either by submitting Third-Party Data to the Services or otherwise permitting the Services to automatically access Third-Party Data in your possession, you acknowledge, represent, and agree (a) that you have the authority of the relevant other party for us to access and use the relevant Third-Party Data, and (b) that you have notified these other parties and informed them how their information is collected and used by IronFlight.ai to provide the Services.
We reserve the right to identify you as the person who has made the referral in any messages that are sent to them. We use Third-Party Data to (1) contact such party using the Third-Party Data provided, and/or (2) provide you with an editable template message designed to facilitate communication between you and such party through the Services. In addition to sending the foregoing communications, we may also send reminders or related messages to you and too other parties on your behalf from time to time, where permitted by applicable law. In each case, any such communications sent to such parties using Third-Party Data will provide a means to “opt out” of receiving further communication of the same nature.
Sensitive information:
You can also provide us with information about yourself or other parties that is or could be used to make inferences that are considered sensitive, such as political opinions, race, ethnicity, health information or religious beliefs.
When you provide such information to us, directly or indirectly, you consent to the processing of this data by IronFlight.ai and/or its service providers. We collect the information listed in this section for the purposes described below in the sections “Our Use of Information Collected” and “Our Disclosure of Information Collected Through the Services.
Biometric information:
We use vendors for identity verification and fraud prevention purposes. These biometric information vendors, acting as our service providers and processors, may collect a copy of your government-issued ID (i.e., your driver’s license, state ID card, or passport) and a scan of the picture on your government-issued ID for identification purposes (“biometric information”) and employ facial recognition technology to verify your identity. These biometric information services provide us with a confirmation as to whether your identity has been validated or not. Except as stated here, IronFlight.ai does not retain any biometric information, and instead that information is maintained by the processors/service providers performing the services.
By disclosing your information with these biometric information vendors, you consent to the collection, processing, disclosure and storage of your biometric information for identity verification and fraud prevention purposes.
Your biometric information will be used for identity verification and fraud prevention purposes and in accordance with this Notice. If you do not consent to the collection and use of your biometric information, we will use a copy of your government-issued ID and other information to verify your identity.
Your biometric information will be retained by our processors for as long as necessary for identity verification and fraud prevention and in accordance with applicable law. Please contact us to the extent you have any questions regarding your biometric information.
B. Information That is Passively or Automatically Collected:
I. Device & Usage Information:
When you interact with IronFlight.ai through the Services, we automatically receive and store certain information from devices that you use to access the Services. This information is collected passively by using various technologies, and includes the type of geolocation information, Internet browser or mobile device you use, any website from which you have come to the Services, your operating system, and location data through an IP address that identifies the city and state where you logged into the Platform or your precise geo-location if you have permitted your mobile device to provide that information to us. IronFlight.ai either stores such information itself or such information is included in databases owned and maintained by IronFlight.ai, and/or its agents or service providers.
II. Location Information:
We may require that you provide your zip code, city or town, and state or province of residence. Please keep in mind that other users of the Services can view your zip code, city or town, and state or province of residence. We also use your location information as described above under “Device & Usage Information”, and in an aggregate way, as described below in the “Aggregated Data” section.
III. Cookies and Other Electronic Technologies:
When you interact with the Services, we try to make that experience simple and meaningful. When you visit our Platform, our web server, business providers, and/or the Social Networking Services (defined below) are integrated into the Service, we use cookies or other electronic technologies (such as web beacons or pixel tags) for various purposes. Cookies are small pieces of information that are issued to your computer or mobile device when you visit a website, or access or use a mobile application. That information regarding your use of the Platform is stored and sometimes tracked. Web beacons are transparent image files, which enable the Platform to track website usage information. Unlike cookies, web beacons are not placed on your computers. Pixel tags are tiny graphic images with unique identifiers that track online movements of our users. Unlike cookies, pixel tags are embedded in web pages. We will refer to the cookies and other technologies identified here collectively as “Cookies” for purposes of this Notice.
i. Type of Cookies
Some Cookies are strictly necessary to make our Services available to you(“Essential Cookies”). For example, Essential Cookies are used to provide the chat and login functionality and to remember your consent and privacy choices. We cannot provide our Services without these Essential Cookies.
We also use Cookies for functional purposes in order to maintain and improve our Services or your experiences, and for marketing purposes (collectively, “Non-Essential Cookies”). Some of the Non-Essential Cookies used are set by us to collect and process certain data on our behalf and some are set by third parties and/or our Social Networking Services.
Information to and from Social Networking Services Non-Essential Cookies include Cookies we use in conjunction with the Social Networking Services. One of the special features of the Services is that it allows you to enable or log into the Services via various Social Networking Services, like Facebook or Twitter, or to upload videos using YouTube APIs (“Social Networking Service(s)”). By directly integrating these services, we aim to make your online experiences richer and more personalized. To take advantage of these features, we will ask you to provide your credentials for the applicable Social Networking Service in order to log in to our Services. When you add a Social Networking Services account to the Services or log into the Services using your Social Networking Services account, we will collect relevant information necessary to enable the Services to access that Social Networking Service. As part of such integration, the Social Networking Service will provide us with access to certain information that you have provided to the Social Networking Service (for example, your name and photograph, as well as other information that you permit the Social Networking Service to share with us).
ii. Analytics
We use web analytics vendors on our Services, such as those of Google Analytics, to help us analyze how users use the Services, including by noting the website from which you arrive, and providing certain features to you including Google Signal features such as user id tracking, dynamic remarketing, interest-based advertising, audience targeting, behavioral reporting, demographics and interests reporting, user segment analysis, device reporting, display advertising, and video ads reporting. The information (including an anonymized IP address) collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services. This information can be used to place interest-based advertisements on the Platform. This may result in you seeing advertisements for our Platform when you visit other websites.
iii. Why We Use Cookies
We use Cookies to collect information about your access to and use of the Platform, including to: (1) allow you to navigate and use all the features provided by our Platform; (2) customize elements of the layout and/or content within the Platform and remember that you have visited us before; (3) identify the number of unique visitors we receive; (4) improve the Platform and learn which functions of the Platform are most popular with users; and (5) understand how you use the Platform (e.g., by learning how long you spend on the Platform and where you have come to the Platform from). As we adopt additional technologies, we may gather additional information through other methods. We will notify you of such changes with updates to this Notice.
OUR USE OF INFORMATION COLLECTED
IronFlight.ai uses the information collected from the Services in a manner that is consistent with this Notice. We use the information that you provide (or otherwise permit the Services to access) for the following purposes:
A. Communicating With You
We use the information we collect to contact you for administrative purposes(e.g., to provide services and information that you request or to respond to comments and questions). For instance, if you contact us by email, we will use the information you provide to answer your question or resolve your problem.
We also use the information we collect to send you communications relating to the Services, such as updates on events, communications relating to products and services offered by us and by third parties, and communications about services we believe will be of interest to you. For example, we can send periodic emails to registered users of the Services relating to their recent interactions with the Services.
B. Providing the Services
We use the information we collect to operate, maintain, and provide our Services such as enabling access to the Platform, customer support, or to complete transactions.
C. Security and Fraud Prevention
We use the information we collect to secure our Services and to verify identity, prevent fraud, and to continually improve these aspects of our Services.
D. Analytics, Research and Product Development
We use the information we collect to analyze data usage trends and preferences in order to improve the accuracy, effectiveness, security, usability or popularity of our Services. We further use data in connection with our research on our customer demographics, interests, and behavior.
E. Customization
We use the information we collect, such as device identifiers, to learn how users interact with our Services in order to personalize the content of our Services, such as customizing the language.
F. Legal
We use information we collect to defend our legal rights, comply with state, local, federal or international laws, and to enforce our Terms of Service and this Notice.
OUR DISCLOSURE OF INFORMATIONCOLLECTED THROUGH THE SERVICES
There are certain circumstances in which we disclose information collected through the Services with certain other parties without further notice to you, as set forth below.
Legal Requirements:
IronFlight.ai may access, disclose, transfer and preserve your information when we have a good faith belief that doing so is necessary to: (i) comply with the law including with subpoenas, search warrants, court orders, and other legal process; and respond to inquiries or requests from government, regulatory, law enforcement, public authorities, or content protection organizations; (ii)protect and defend the legal rights, privacy, safety or property of IronFlight.ai, its affiliates, subsidiaries, employees, agents, contractors, or its users;(iii) permit us to pursue available remedies, commence, participate in, or defend litigation, or limit the damages we may sustain; or (iv) enforce this Notice or any applicable Terms of Service.
Your Consent
In certain situations, we may disclose your information in the event that you consent to the disclosure of your information. For example, we may partner with third party organizations. If you consent to our providing your contact information to a specific partner, we disclose, with the partner organization, your name, email address and other information you have provided.
Aggregated Data
We aggregate, anonymize and/or de-identify information collected actively or passively about you so that the information no longer relates to you individually. We then use that data for various lawful purposes, including but not limited to our research on our customer demographics, interests and behavior. We also disclose this information with our affiliates, agents, business partners, research facilities or other third parties (e.g., Google Analytics).
Cookies and Other Electronic Technologies
Information is disclosed as stated in the Section entitled “Cookies and Other Electronic Technologies.”
Other Users of Our Services
We provide your information to other users of our Services if you choose to make your information publicly available in a publicly accessible area of the Services.
VOLUNTEERED INFORMATION
Please be advised that some information you provide may be publicly accessible, such as information posted in forums or comment sections. We also collect information through forums and communities, surveys and customer support communications, your communication to us of ideas for new products or modifications to existing products, feedback and other solicited or unsolicited submissions (collectively, with publicly-accessible information, “Volunteered Information”). By sending us Volunteered Information, you further (a) agree that we are under no obligation of confidentiality, express or implied, with respect to the Volunteered Information, (b) acknowledge that we may have something similar to the Volunteered Information already under consideration or in development, (c) grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the Volunteered Information, and (d) irrevocably waive, and cause to be waived, against IronFlight.ai and its users any claims and assertions of any moral rights contained in such Volunteered Information. This Volunteered Information section shall survive any termination of your account or the Services.
LINKS TO OTHER WEBSITES
This Notice applies only to the Services. The Services can contain links to other web sites not operated or controlled by IronFlight.ai (the “Third-Party Sites”). The policies and procedures we described here do not apply to the Third-Party Sites. The links from the Services do not imply that IronFlight.ai endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their respective privacy policies.
RETENTION OF YOUR INFORMATION
We retain your information for as long as we deem necessary for the purpose for which that information was collected and for our legitimate business operations; provided, however, that your information is only retained to the extent permitted or required by applicable laws. When we no longer need to retain your information, we will take reasonable steps to remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it in accordance with our internal document retention policies. When determining the retention period for your information, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrolment with our products or services, the impact on the Services we provide to you if we delete some information about you, mandatory retention periods provided by law and the statute of limitations.
USERS FROM OUTSIDE THE UNITED STATES
The Platform is hosted in the United States. If you are visiting the Platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located, and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Platform, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Notice.
Marketing opt out
Each marketing communication we send you will contain instructions permitting you to “opt out” of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us at the email address. If you opt out of receiving marketing communications or other information we think may interest you, we can still send you emails about your account or any Services you have requested or received from us.
OTHER TERMS
Your access to and use of the Services is subject to IronFlight.ai’s Terms of Service and such other terms, which may be made available to you in connection with your use of the Services.
CHANGES TO IronFlight.ai’S PRIVACY NOTICE
IronFlight.ai reserves the right to update or modify this Notice at any time and from time to time. We will notify you of any material updates or changes we make to this Notice. If you disagree with our revisions to the Notice, you can deactivate your account or discontinue the use of our Services. Please review this Notice periodically for any updates or changes to this Notice.
By using our Platform and Services after any such update or modification, you acknowledge that you have read and understood the terms of the Notice as updated or modified.
CONTACTING US
Please also feel free to contact us if you have any questions about this Notice or the information practices of the Services. You can contact us as follows:
contact@ironflight.ai
